Anybody home? Let’s make sure we’re able to reach you!

Woman at computer
Photo by Karolina Grabowska/Pexels stock image

You might have seen this call-out in our latest “Community Corner” email — and if you didn’t, perhaps this message is intended for you more than anyone — 😉 but, here’s what we’re talking about lately at TOPS HQ: Are we able to reach all our members via email?

Because we need to be able to contact you guys!

How else will you hear about the recipes your fellow members are loving, the links you should be clicking on, messages from our president, Rick Danforth, new items in the TOPS Store, etc.?

See? You don’t want to miss out.

So, with that in mind, here’s where I’d love to start, if I could give you some homework: Log into your account when you get a few minutes, and tell us — do we have your proper email address on file?

Once you’re signed in, you should find yourself in the MEMBERS AREA section of, and I’ll just ask you to scroll down (not much, just a bit), to where it says MANAGE MY PROFILE.

Click on MY PROFILE & PASSWORD, and see what email address is listed.

If it’s your current, most accurate email, perfect! You’re all set.

It’s probably worth checking your other details, like home address and such, just while you’re here, and while we have your attention.

But if anything we have in our system is INCORRECT, now is the time to update your personal data.

Maybe you have more than one email address, or you’ve moved physical addresses recently — or who knows what your personal circumstances might be.

Additionally, if you have TOPS friends or relatives who might not be receiving e-correspondence from our team, could you join the cause? Talk about this blog in chapter, suggest that your pals visit the MANAGE MY PROFILE area of to ensure their details are current; anything you can do to help us reach more of you, I would so, so, SO appreciate.

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24 thoughts on “Anybody home? Let’s make sure we’re able to reach you!

  1. Have not received emails from TOPS in some time. My Advocate’s bulk email also does not reach me so she sends me a special one person email. Don’t believe I have this issue with anyone else.

    1. Hi JoAnn! And your email address is current, when you sign into your account? Want to shoot me a note, and I’ll look into this for you?

      1. I am now receiving mail from TOPS club inc. but still do not receive mailings from advocates bulk mailings.
        Thank you for your assistance.

        1. Darn, that’s frustrating, JoAnn. I just put out an email on your behalf, asking about why this might be. I’ll reach out to you directly!

    1. Hi Nancy, my colleague checked on your account. You were marked as “unsubscribed” from TOPS newsletters. We unmarked that for you, and sent you an email to resubscribe. Glad you’re able to join us over email! 🙂 – Michelle

    1. Hi Elizabeth! We have someone registered under that address – I have to believe it’s you. 🙂

  2. I joined in May. I don’t get any emails at all but the email address is correct. Can you fix please?

    1. Hi Elizabeth, it looks like the email address you’re using right now to comment, and the one we have in our system, is the same – can you check your spam folder? Feel free to reach out directly if you’re still having problems!

    1. Hi Barbara, are you able to change it online? If you log in, that should be an option. Give us a call otherwise and we’re happy to help!

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